Shipping and Delivery Policy
Last revised: 27 August 2026
1. Where we deliver
We deliver to customers across the European Economic Area, the United Kingdom, Australia and other supported countries, depending on the product. Where a business sells its own goods directly through the HowToPay point-of-sale software, that business is responsible for shipping and delivery of its own products.
2. Delivery timeframes
- Estimated delivery timeframes are shown at checkout and in your order confirmation, and vary by destination and product availability.
- Delivery dates are estimates and not guaranteed dates. We will keep you informed of any material delay.
3. Delivery charges
Any delivery or shipping charges are shown clearly at checkout before you confirm your order. Where a price is shown including delivery, this is stated on the relevant product or checkout.
4. Risk and title
Risk in the products passes to you on delivery. We remain responsible for the goods until they reach you, except where a third-party carrier delivers products sold by a third-party business.
5. Non-delivery
If your order does not arrive within the timeframe, contact us at [email protected] and we will investigate promptly.
6. Contact
For any delivery enquiry, contact us at [email protected].